The tenant portal can be accessed by using the following link:
When logging in for the first time, you will need to:
- Enter the email address registered with your account.
- Enter the temporary password we have provided to you.
- Create a new password when prompted.
Portal features
On the Tenant Portal, you can:
- Check your rent balance
- Update contact information
- Request any non-urgent repairs to your property or block
- Complete surveys
- View documents
- Read our latest newsletters
Video tutorial
For a step-by-step guide, watch our video tutorial:
Need help?
If you require any further assistance with navigating the portal or have forgotten your memorable password, please contact info@cathcartha.co.uk and someone will be happy to assist you.