Freedom of Information

The Freedom of Information (Scotland) Act 2002 gives everyone a right of access to information held by Scottish public authorities.

Cathcart & District Housing Association has been designated as a Scottish Public Authority under this Act. In Scotland, the order is cited as the Freedom of Information (Scotland) Act 2002 (Designation of Persons as Scottish Public Authorities) Order.

The aim of the Act is to increase openness and transparency by allowing people to access information about how decisions are taken and how public services are delivered.

Requesting Information

If you wish to request information held by Cathcart & District Housing Association, then please complete and return our FOI/EIR Request Form. 

To request a copy of your personal data, please complete our Data Subject Access Request Form.

Overview - Video Guide

For a handy overview on Freedom of Information in Scotland, please watch this short video guide from the Scottish Information Commissioner:

Animated Guide - What is FOI?

Model Publication Scheme

Cathcart & District Housing Association has also subscribed to the Model Publication Scheme, produced and approved by the Scottish Information Commissioner.

The scheme sets out our commitment to make certain classes of information routinely available, such as policies and procedures, minutes of meetings, annual reports and financial information.

Guide to Information

Guide to Information.

Policy

Freedom of Information Policy

Withholding Information

Under Freedom of Information legislation, information may be withheld if there is a good reason for doing so.

If we withhold information, we will let you know why. If you are unhappy with our decision or with the way we have dealt with your request, you can ask us to review our decision.

If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.

Charges 

We will not charge where costs incurred are below the threshold of £100. If we estimate the cost of dealing with the request to be over £100, we will issue a ‘Fee Notice’ informing the applicant of the required fee before processing the request for information and as soon as possible within the 20 working day deadline following receipt of the request. 

Our Information Charging Guide provides more details. 

Records Management

Our records support decision making, document activities, provide evidence of policies, decisions and transactions, and underpin our daily work.

To ensure that records are managed properly, we aim to follow the Code of Practice on Records Management which was issued by Scottish Ministers in line with Section 61 of the Freedom of Information (Scotland) Act 2002.